What to Expect

    • General Policies

    • Clients must wear masks at all times when in the facility and while receiving a service.
    • All Staff must wear masks at all times when in the facility.
    • All therapists must wear masks and face shields or safety googles during your session.
    • We are running all services at 50% capacity per mandates so services are extremely limited at this time.
    • The following specific services are suspended until further notice:
      • Halo Massages (Single, Couples, Trio & Quad) in the Salt Cave
      • Facials
      • Face Massage
      • Lip and Nose Waxing
      • TMJ Therapy
  • Adirondack Salt Cave is now By Appointment Only

    • Everyone will be required to CALL to schedule an appointment.
    • NO walk-ins will be accepted at this time so we can better control the number of people in our facility at one time.
    • If you are late, you will be asked to reschedule. We need the time in between sessions to clean and disinfect. Please, NO EXCEPTIONS.
    • If you are not feeling well on the day of your appointment, please contact us ASAP to cancel or reschedule, there will be NO cancellation penalty.

Adirondack Salt Cave is taking steps to minimize people contacting each other before and after their service

  • Massage and Waxing appointments will have staggered start times. Example: Dana may start at 8:00 am, Bryan at 8:15, and Kate at 8:30
  • Halotherapy will continue to start on the hour but sessions will now have a maximum of 4 people per session and be scheduled every other hour.
  • To minimize the time clients are in the lobby area, our intake forms are now available on our website, adirondacksaltcave.com:
    • Massage Clients: if this is your first appointment since our re-opening; please print the:
      Massage Intake Form,
      Fill it out as completely as possible & bring the completed form with you to your appointment.
    • Halotherapy Clients: if this is your first Halotherapy Session at ASC; please print the:
      Halotherapy Intake Form,
      Fill it out as completely as possible & bring the completed form with you to your appointment.

When calling to make an appointment, Adirondack Salt Cave (ASC) will:

  • Schedule your appointment
  • Confirm your contact information
    • Full name
    • E-mail
    • Phone #
    • Address
    • Date of Birth
    • Emergency Contact
  • Advise you that our intake forms are now available on our website, adirondacksaltcave.com:
    • Massage Clients:
      if this is your first appointment since our re-opening; please print the:
      Massage Intake Form,
      Fill it out as completely as possible & bring the completed form with you to your appointment.
    • Halotherapy Clients:
      if this is your first Halotherapy Session at ASC; please print the:
      Halotherapy Intake Form,
      Fill it out as completely as possible & bring the completed form with you to your appointment.

    24 hours before your Massage, Waxing, or Halotherapy Appointment, ASC will:

    1. Call to confirm your appointment
    2. Ask about expected method of payment (gift card, cash, credit card etc.)
    3. Perform a verbal COVID-19 Screening: see questions below

      • Have you knowingly been in close or proximate contact in the past 14 days, with anyone who has tested positive for COVID-19, or who has, or had, symptoms of COVID-19?
      • Have you tested positive for COVID-19 in the past 14 days?
      • Have you experienced any symptoms of COVID-19 in the past 14 days?
      • Current temperature is 100.4 or greater?
      • Have you experienced fever (100.4 or greater), frequent cough or difficulty breathing/shortness of breath in the last 48 hours?
        • (You may answer “No” if you are only experiencing common seasonal allergy symptoms or “smoker’s cough”)
    4. Review the arrival policy and procedures

Arrival Procedures

  • Please arrive 15-20 minutes before your appointment.
  • When you arrive
    • If you booked your Massage Appointment directly with your therapist, please contact your therapist
    • If you have arrived for Halotherapy, please text 518-681-2750 that you have arrived
    • or please call 518-798-2343
  • ASC will perform a verbal COVID-19 Screening with you while you are in your car.
    • Once screening is completed you will be asked to enter the building and proceed to the suite.
    • You will be met at the suite door by your therapist or ASC staff and the COVID-19 Screening will be completed with the temperature check.

Your therapist or ASC staff will escort you to the appropriate room for your service.

When entering the suite please:

  • Use hand sanitizer before entering the suite
  • Remove and place shoes near coat rack at front door

 

Service Procedures

Massage or Waxing Services

    • Use hand sanitizer before entering treatment room
    • When Massage or Waxing Services are completed, you have had the opportunity to dress, and before exiting the treatment room please:
      • Pay the therapist directly
      • Rebook your next session
    • Use hand sanitizer near the light switch before leaving treatment room
    • Your therapist will escort you out of the suite.

Halotherapy Session

    • You will be escorted by the ASC staff to the Salt Cave.
    • ASC staff will open door to Cave for touch-less entrance.
    • You may remove your mask when the door is closed and session has begun.
    • When entering the Cave please:
      • Use hand sanitizer before entering Salt Cave
      • Place phone in locker
      • Take blanket from cubbie
      • Cover yourself with blanket
    • Once seated ASC staff will recline and lock your chair
    • When service is over please:
      • Put mask on
      • Gather up blanket to drop in hamper when leaving the Cave
      • Wait for ASC staff to escort you out of the Salt Cave
    • ASC staff member will escort you to the lobby to finalize payment and re-book.